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HVAC FAQs
Air Conditioning & Heating
Frequently Asked Questions
Watts Mechanical cares about our customers.
Here are some frequently asked questions by our customers:
1. How often should I service my current air conditioning & heating system?
In addition to routine maintenance that you perform, such as cleaning filters, your system should be
inspected by a properly trained technician at least once a year. The technician will perform a check of the air filter, blower wheel, housing, motor, indoor and outdoor coils, drain pan, drain lines, electrical wiring, connections, individual components within units, working condition and many more components. We recommend our Planned Service Agreement for all homeowners. Contact Watts Mechanical at (850) 224-4822.
2. Does Watts Mechanical install air conditioning & heating systems in new homes?
Yes, Watts Mechanical installs air conditioning and heating systems in new homes. We work with you and your general contractor to select the best system for your home and then install it during the construction process. We will continue to be available to you for your service needs after your home is completed.
3. Does Watts Mechanical install air conditioning & heating systems in existing homes?
Yes, Watts Mechanical installs air conditioning and heating systems in existing homes. We install Carrier® products. Replacing your old system with a new energy efficient system from Carrier® can save energy dollars in addition to making your home more comfortable for years to come.
4. What brand of equipment do you recommend for my home?
Watts Mechanical installs new Carrier® brand air conditioning/heating products on all our new installations. Carrier® is trusted in more homes than any other heating and air conditioning brand. From furnaces to central air conditioners; heat pumps to air filters. Read more about the Carrier® line of products. In addition, Watts Mechanical services all brands of air conditioning and heating systems. So, if you are in need of a repair, Watts Mechanical can handle the job.
5. What is the warranty on my new air conditioning unit?
Your warranty will depend on the brand and type of unit.There are also extended warranties that can be purchased as well for a minimal amount of money that covers up to as much as 10 years. Ask your Watts technician for more details.
6. What is the warranty on repairs made by Watts Mechanical?
There is a 30-day warranty on our diagnostic fee ($65 during normal hours and $100 for on-call).If we have to come back for the same problem within 30 days, the fee is waived and the customer is only charged for whatever work is done.Ư There is a one-year warranty on all parts and labor of any up-front pricing repair done. Ask your Watts technician for more details.
7. What size should my new air conditioning & heating system be?
Watts Mechanical has certified experts to help you determine the most efficient system for your home or business. We will need to inspect your home to determine the correct size of your system. Home size, layout and environmental conditions will all factor into the decision. Other issues your technician will address are: humidity, thermostat control and energy efficiency. Place a online service request form. to get a free price quote for your system.
8. My current air conditioning & heating system is old and not working efficiently . . . can you service it?
Watts Mechanical services all brands of air conditioning and heating systems. So, if you are in need of a repair, Watts Mechanical can handle the job. Watts Mechanical has over 15 years of experience in handling all brands of equipment.
9. I need an emergency repair on my heating system, can Watts Mechanical handle it on a holiday, evening, or weekend?
Yes, Watts Mechanical has on-call staff for any air conditioning or heating emergency 24 hours a day, 365 days of the year. For emergency service call us at:
(850) 224-4822.
10. Are there any health benefits to duct cleaning?
Air conditioning & heating systems can collect a variety of contaminants that could potentially affect you and your family. Contaminants such as mold, fungi, bacteria, allergens and even dust particles can collect in your system. Removing these contaminants is just one component in an overall plan to improve your indoor air quality.
11. I live in Quincy, Florida . . does Watts Mechanical work in my area?
Yes, Watts Mechanical offers service in the entire Big Bend area.
12. What are the benefits of the Planned Maintenance Agreement?
Receive 24 hour emergency service, no overtime charges, all flat rate repairs discounted (excluding diagnostic fee), improved efficiency, transferable agreement, energy efficiency evaluation, extend your equipment life, protect against inflation, protect your investment in your home, reduce the likelihood of emergency calls, recommended by the original manufacturer, flexible service options (1 or 2 cleanings per year)
14. How do I schedule a service call from Watts Mechanical?
Contact Watts Mechanical at (850) 224-4822 or Contact Us